Shipping Method : Orders are usually shipped by using UPS, FedEx, and DHL.

Handling Time, TRANSIT TIME and Order Cutoff Time:

Handling time: 1-3 days (Monday – Friday)

Transit time: 1-7 days. (Monday – Friday)

Shipping Rate: Free shipping for all orders worldwide.
 
Shipping Status :

You'll get a shipment confirmation email with your tracking number as soon as your purchase ships. Don't worry if you don't immediately get a shipment confirmation email! We'll make sure to deliver the items by the delivery date or dates specified at checkout because we are aware of them.

We always want to keep you 100% satisfied with the purchase from alunaclothing.com. Even if you have been unhappy with your product, you can accept your full refund by returning the product. You can return a product to us for a full refund if the following terms are met:

A. HOW LONG CAN I RETURN OR EXCHANGE A PRODUCT?

After your purchase, you have 30 days left to return or exchange a product. To start your return, please contact us at info@alunaclothing.com

B. CAN I RETURN A PRODUCT AFTER USING IT?

No, to be eligible for a return, your product must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You will also need the receipt or evidence of the purchase.

C. ARE THERE ANY RETURNS OR EXCHANGE RESTRICTIONS?

We only replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email at info@alunaclothing.com.